We ship within Canada only. We use Canada Post and in doing so we can ship to any address, including PO Boxes. Our shipping rates are as follows:
- Order Total $0 - $99.99: Flat Rate $15
- Order Total $100 - $199.99: Flat Rate $25
- Order Total $200 and up: FREE SHIPPING!
You will receive notification once an order has shipped; you can contact us at any time for tracking information if needed.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund. To be eligible for a return, your item must be unused and in the same condition that you received it.
To complete your return, please package your items along with a printout of your receipt. Ship the package back to:
Maximum Work Gear & Outdoor Outfitters
Attention: Product Return
116 Market St, Hinton, AB T7V 2A2
Return shipping charges are the responsibility of the customer. We also recommend that you ship your return package with a carrier that can provide a tracking number and insurance. We are not responsible for packages lost in transit.
Once your return is received and inspected, we will send you an email to notify you we have received your returned item. We will also notify you of the approval or rejection of your refund. Your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.